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Brighthouse Financial, its agents, and representatives may not give legal, tax or accounting advice and this document should not be construed as such. Clients should confer with their qualified legal, tax and accounting advisors as appropriate.

Like most insurance policies, Brighthouse Financial policies contain certain exclusions, waiting periods, reductions, limitations and terms for keeping them in force. All policies and riders may not be available in all states. Ask your representative for complete details

Brighthouse Financial, Charlotte, NC 28277.

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Annuity customers:

All annuity products:

Group Annuities

Life Insurance customers:

Brighthouse SmartCare Hybrid LTC and Brighthouse SimplySelect Term policies:

All other life insurance products:

Other Numbers:

Total Control Account:

Disability Policies:

For Online Servicing Support, please call (888) 243-1974.

  • To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call.
  • Call us Monday – Friday, 8:30 a.m. – 6:30 p.m. ET
  • Don’t know the name of your life insurance product?
    For life insurance policies purchased in the last 18 months, call (800) 882-1292.
    For life insurance policies purchased over 18 months ago, call (800) 638-5000.
  • Interested in becoming a supplier? Visit the Supplier Program page to apply.