Contact Us
A message to our customers and financial professionals:
Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Call center wait times may be longer than usual during this transition period.
We encourage you to visit our new Help Center for up-to-date information regarding these issues and guidance on frequently asked servicing questions.
Contact Customer Service
What to know:
Annuity Customers
Annuity products:
Group annuity products:
Life Insurance Customers
Life insurance policies ending with BI, BLT, BLW, USU, USV, UT:
Life insurance products ending with US and FM:
Former New England Financial policies:
Other
Total control account:
Individual long-term care servicing support:
Individual long-term care claims:
Disability policies:
Interested in becoming a supplier? Visit the Supplier Program page to apply.
