Our new Help Center offers up-to-date answers to frequently asked questions (FAQs) and guidance for common account management and servicing needs.
Top Servicing FAQs
- Why do I have to register my account?
- How do I register my account?
- How do I reset my password?
- How do I access my contract or policy online?
- What if I want to convert, cancel, or make other changes to my contract or policy?
- Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial?
- If I have questions on submitting a payment or making a request, who do I contact?
- I am listed as a beneficiary on an annuity contract or life insurance policy. How do I file a death claim?