California Consumer Request Form

Effective: January 1, 2020

If you are resident of the state of California and would like to submit a request under the California Consumer Privacy Act ("CCPA"), please submit a request below or call us at (844) 474-8372.

Pursuant to our Online Privacy Statement and Notices, we collect information about Brighthouse Financial customers, employees or job applicants, business contacts, registered stockholders, and visitors to our websites. If you do not fall into one of these categories, we may not have your personal information.

This form is provided pursuant to the rights afforded to California residents under the CCPA and pertains to Brighthouse Financial’s collection or processing of personal information covered by the CCPA. For additional information relating to Brighthouse Financial’s Online Privacy Statement and Notices, visit

The information you supply in your request will only be used and retained for the purposes of verifying and fulfilling your request, and record-keeping.

Submitting a request by mail:

If you would like to submit your access or deletion request by mail, you can either download this form or send the following information to our mailing address below. Information that must be included in the request:

  • First and Last Name
  • Email Address
  • Phone Number
  • Address (please provide your California residence address)
  • Please identify your relationship with Brighthouse Financial as a customer, employee/applicant, advisor or other business contact, stockholder, or other (provide details)
  • Please mail this information to:

    Brighthouse Financial Privacy
    P.O. Box 49781
    Charlotte, NC 28277