Fraud Awareness and Reporting
Our Commitment to Your Security
Brighthouse Financial is committed to protecting your personal information and wants to empower you to recognize, prevent, and report suspected fraud.
How to Report Fraud or Suspicious Activity
If you have concerns about fraud, illegal activity, or policy violations, please act promptly:
- Contact the Brighthouse Financial Fraud Hotline at (844) 474-8372 and choose option 1
If you suspect you’ve been the target of a crime, we strongly encourage you to also notify your local law enforcement agency or file a report with the Federal Trade Commission (FTC) at https://www.identitytheft.gov/.
Whistleblower Matters
To report concerns related to questionable accounting practices, deficiencies in accounting controls, or unethical activity related to the preparation, reporting, or auditing of the firm’s financial condition, you can choose one of the following options:
- File an online report
- Call the Brighthouse Financial Fraud Hotline at (844) 474-8372 and choose option 3
Your report matters, and we respect your decision to take action.
Tips to Protect Yourself
Guard Against Identity Theft
Be cautious when sharing your personal information such as a Social Security number or account details. Only communicate through trusted channels.
- If you haven’t set up an online account and would like to, click here.
- Create and maintain strong, unique passwords for each online account.
- Regularly review your financial statements for any unauthorized activity.
Prevent Check Fraud
- Immediately report any lost or stolen checks.
- Don’t endorse or deposit checks you didn’t expect to receive.
- Confirm the legitimacy of check-related Brighthouse Financial communications with our customer service team.
Fraud Alert / Credit Freeze
If you have fallen victim to fraud, it may make sense to initiate a lock on your credit report.
Please contact Equifax, Experian, or TransUnion directly for assistance.