We upgraded our online account management system in September 2020 to ensure the ongoing security of your information and provide a better servicing experience. This upgrade requires that all users register their account.

For additional assistance, visit our Contact Us page.

To get started:

1. Select Log In from the upper-right navigation on this screen.
2. Select Create New Login.
3. Review the Terms of Use and select Consumer.
4. Enter your Social Security number, policy or contract number, last name, and date of birth, then select Access Account.
5. Once your account has been located, enter a new username and password. Choose three security questions, provide the answers, and then select Next.
6. Select I Consent to continue.

A confirmation email will be sent to your email address. Use the link in the email to verify your account and log in.

For additional assistance, visit our Contact Us page.

To reset your password, select Log In in the upper-right navigation, select Forgot Password?, and follow the prompts. Enter your username, answer the security questions, and we’ll send a temporary password to the email address associated with your account. For additional assistance, visit our Contact Us page.

Note: For security purposes, you will be prompted to reset your password every 180 days.

You can access the details of your contract and/or policy by logging in to your Online Servicing account using your new login credentials. Once logged in, you will see a list of your contracts/policies. Use the left sidebar to navigate to specific sections of each contract/policy. 

For detailed instructions, please visit our Policy How-To Guide. 

Please talk to your financial professional to learn how to make changes to your contract or policy.

To ensure your call is routed to the proper team, please check your most recent statement for product type and policy number, which may be referenced when you call.

We are so sorry for your loss. To start a new death claim, visit our contact us page to ensure your call is routed to the proper team. Please check your most recent statement for the product type and contract or policy number, which may be referenced when you call. We will help you through this process once you get in contact with a representative.