Contact Us
A message to our customers and financial professionals:
Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Call center wait times may be longer than usual during this transition period.
Contact Customer Service
What to know:
Annuity Customers
Annuity products:
Group annuity products:
Life Insurance Customers
Life insurance policies ending with BI, BLT, BLV, BLW, BNW, NI, USU, USV, UT, FMU, MT, MLU:
Life insurance products ending with US and FM:
Met/Tower and GenAm policies:
Former NEF policies beginning with 55, 27, 28, 38, 2U, 0Y, 0Z:
Former NEF policies beginning with 1Y:
Former GenAm policies beginning with 72, 73:
Former Travelers policies beginning with 1, 2, 3, 4, 5, 6, 7, 8, 9:
Former NEF policies beginning with 3Y:
Former NEF policies beginning with 3U, 4U, 5U, and 1Z:
Promise Whole Life Policies ending in UT:
Other
Total control account:
Individual long-term care servicing support:
Individual long-term care claims:
Disability policies:
Interested in becoming a supplier? Visit the Supplier Program page to apply.
